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Unlocking Efficiency: How Phone Integration Enhances Customer Service

Even though many customers prefer using alternate communication channels like chatbots and texting, telephone customer service is still a critical business channel. Integrating phones, such as with¬†Hubspot phone integration, keeps this communication channel up-to-date and helps teams work efficiently. With CRM phone integration, customer conversations can be recorded or transcribed, and customer profiles pop up […]

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