If you run a café, most days are going to run smoothly. You have a good flow of customers, you serve them delicious food, and you make a good profit. But, unfortunately, there will be days when things do not go to plan. You can run into problems with your equipment, which can lead to emergencies.
The last thing you want is to close your doors. This means that your café is going to lose money. So, the best thing you can do is be prepared for any scenario. Let’s take a closer look at common café emergencies and how you can deal with them.
The Refrigerator Cannot Maintain the Temperature
It goes without saying that a refrigerator is essential to every café. It will make sure that food is stored at the right temperature, which keeps it fresh and delicious, as well as safe for customers to eat.
So, this means that if anything happens to the refrigerator, it is a disaster. In particular, a common problem is being unable to maintain the right temperature. This is a sign that your fridge is struggling, and it might be about to break entirely.
The first thing you should do is think about all of the food you have. You need to move it somewhere to get it at the right temperature. For example, you can hire cold storage. Check out https://www.icecooltrailers.co.uk/emergency-cold-room-fridge-freezer-hire, and you can read about the equipment you can hire in an emergency. Depending on your location, this can be delivered to you the same day.
Something else you want to do is call an engineer to take a look at the refrigerator. They can advise you on whether it can be fixed or if you need to buy a new one.
The Coffee Machine Breaks
We all know that customers love fancy coffee. Indeed, this might be why you have a special coffee machine in your café. It can be a very popular addition to the setup, which allows people to enjoy a cup of hot coffee in the morning, as well as throughout the day.
However, when the coffee machine breaks, this can seem like the end of the world. People will come in asking for a coffee, and you have to let them down gently. What’s more, your profits can take a hit. Most people will not take an alternative to coffee like they can for tea. So, customers will leave with nothing.
To avoid this from happening, you should have a filter coffee maker as a backup. Often, they are much cheaper, and this means that you will always have coffee to offer your customers. They will not leave empty-handed and disappointed.
The Cash Register Will Not Open
In a café, you use the cash register every day. When something is used on a regular basis, this means it can be at risk of breaking. If you find that your cash register fails to open, you are going to have a problem serving customers.
Well, there is a good way around this. You just have to step back in time and deal with cash the old fashion way. Namely, you will need a calculator, sheet of paper and pen. This is how you will take down orders. Hopefully, customers will have cash on them. It might still be possible to operate card machines, depending on the system you have.
Then, you should contact a professional to see if they can repair the cash register. You can start by contacting the brand, and they can advise you on the next best steps to take.
The Dishwasher Stops Working
An appliance that is very important in a busy café is a dishwasher. This makes your life a lot easier, making sure you always have clean plants, cups and cutlery for your customers. So, when you hear strange noises or the water is not draining properly, this can seem like the end of the world.
But, do not panic. If your dishwasher does stop working or it is on the brink, you have some things you can do. For example, you can choose to have paper cups and plates until it gets fixed. Alternatively, you can ensure a member of staff is washing the cutlery and dishes in the sink during the day.
Of course, you will want to call a repairman to see if your dishwasher can be fixed. If not, you might have to buy a new one. So, always try to keep some money back in case of emergencies.